Privacy Policy for Desert Safari Dubai Booking
Introduction
Welcome to Desert Safari Dubai Booking’s (hereafter referred to as “we,” “us,” or “the Company”) comprehensive privacy policy, designed to safeguard your privacy and protect your personal data. Our website, located at https://desert-safari-dubai-booking.terratrek.net, is committed to transparency and responsible data handling practices. This policy outlines our approach to collecting, managing, and securing the information you provide to us.
Scope
This privacy policy covers all aspects of our digital presence, including but not limited to:
- Our official website https://desert-safari-dubai-booking.terratrek.net
- Mobile applications associated with our services
- Online forms and surveys we use for user engagement
- Interactive features on our platform that require user registration or account creation
- Any other service or product offered through our digital channels
Please note that this policy does not extend to third-party websites, apps, or services accessible via links or integrations on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them independently.
Processing Activities
This policy governs your interactions with us in various ways:
- Using Our Services: When you sign up for an account, book a desert safari, or utilize our applications as an authorized user, we collect and process your personal data.
- Visiting Our Websites: Each time you browse our websites linked to this policy, our systems log certain information about your device and browsing behavior.
- Communications: We may reach out to you via email, phone calls, or SMS for transactional, promotional, or research purposes. Your consent to receive these communications is appreciated.
Personal Data Collection
We collect diverse categories of personal data to enhance your user experience and deliver tailored services. This includes:
- Account Information: Name, username, email address, and password details required for account creation and login.
- Payment Information: Credit/debit card numbers, expiration dates, and billing addresses for secure transactions.
- Financial Details: Bank account information, if provided for direct debit or other financial services.
- Purchase Data: Product/service bookings, order history, and associated details such as pickup/drop-off locations.
- Mobile Device Identifiers: Unique device IDs, IP addresses, mobile carrier information, and location data from your device.
- Location Data: GPS coordinates or other information about the geographical location of your device when using our location-based services.
- Feedback and Reviews: Comments, ratings, and suggestions you share with us to improve our services.
- Social Media Information: Data from social media platforms if you choose to log in via these accounts for a seamless experience.
- Product Preferences: Your choices regarding products or services of interest, including browsing history and preferences expressed on our platform.
We obtain this data through direct user input, automated tracking technologies (like cookies), and partnerships with third-party service providers.
Cookies and Tracking Technologies
Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:
- Strictly Necessary: Ensuring basic functionalities of our website, such as login sessions.
- Preferences: Remembering your preferences for a personalized user experience.
- Analytics: Tracking aggregated data for performance and operational improvements.
Users can manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.
Retention and Deletion
We adhere to data retention policies based on legal requirements and business needs. Your personal data is retained as long as necessary for the purposes collected, after which it is securely deleted or anonymized. This may include:
- Retaining order history for customer service and record-keeping purposes.
- Storing account information for future bookings or until you request account deletion.
- Keeping analytics data aggregated and anonymous for continuous improvement.
Security Measures
The security of your personal data is paramount to us. We employ robust organizational and technical safeguards, such as:
- Encryption of data at rest and in transit to protect against unauthorized access.
- Access controls and employee training to ensure secure data handling practices.
- Regular security audits and penetration testing to identify and mitigate potential vulnerabilities.
Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.
Your Rights (Depending on Your Location)
The privacy rights of our users vary based on applicable laws in different regions. Here are some common rights you may have:
- Access: Request access to the personal data we hold about you.
- Rectification: Ask for corrections if your data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
- Restriction: Limit our use of your data in certain circumstances.
- Portability: Receive your personal data in a structured format, transferrable to another controller.
- Objection: Object to the processing of your data for specific purposes.
- Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.
To exercise these rights or file complaints/appeals, please contact our dedicated privacy team via the channels provided below.
Changes to Privacy Policy
We reserve the right to update this privacy policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.
Contact Us
For any questions, requests, or concerns related to your privacy, data security, or this policy, please reach out to us:
- Email: [email protected]
- Address (for written correspondence): Desert Safari Dubai Booking, Privacy Team, [Your Postal Address]